You can access the details of one of your orders from your customer area. You will find below the steps to follow to retrieve this information.
You are already logged in
Click on the customer area icon in the menu at the top right of your screen.
Enter your e-mail address and password, then click on the "Login" button.
In your customer area, in the "My orders" block, click on the "View" button to access your order history.
Finally, click on the "View" button on your order to access its full details.
You are not yet logged in
Please log in by clicking on the following link: https://www.animalis.com/customer/login
Enter your e-mail address and password, then click on the "Login" button.
In your customer area, in the "My orders" section, click on the "View" button to access your order history.
Finally, click on the "View" button on your order to access its full details.
Information available on the order details page
Order number
Order date
Order status
Item name
Item quantity
Item amount
Delivery method
Billing address
Method of payment
Amount before tax
Delivery charge
Amount including tax
Amount including taxes